Our Commitment to Your Privacy
At Pure Maid Service, trust is our foundation. This policy outlines exactly how we collect, use, and protect your personal information when you engage with our premium cleaning services online.
Information We Collect
We only gather information that is strictly necessary to facilitate a seamless and professional cleaning service booking. Our data collection is minimal, targeted, and transparent.
Booking & Contact Details
When you book a service or request a quote, we collect your name, email address, phone number, and physical address. This data is essential for scheduling our team and ensuring they arrive at the correct location in BGC or surrounding areas.
Service Preferences
We retain notes on your specific cleaning preferences—such as frequency, focus areas, or product sensitivities—to personalize future visits and maintain consistency across our "Pure Methodology."
Technical Data
Like most modern websites, we receive standard technical logs (IP address, browser type) to maintain security and optimize our user interface for mobile and desktop devices. This is anonymized where possible.
Data Handling Matrix
Compliance
Standard Privacy Acts
How We Use Your Data
Your information is strictly internal. We use your contact details to coordinate cleaning schedules and send service confirmations. Payment data is processed by secure third-party gateways; Pure Maid Service does not store credit card numbers.
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Confirm bookings and send arrival notifications.
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Improve our website experience and service offerings.
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Respond to customer service inquiries.
Cookie Philosophy
We use a minimal set of cookie files to ensure the booking engine functions correctly and to analyze traffic anonymously. By default, we assume you value functionality over tracking.
Session Cookies
Essential for keeping your booking form active while you navigate.
Analytics Cookies
Help us understand which pages are visited, strictly aggregated.
Note: You can manage cookie preferences via your browser settings. For full details, view our Cookie Policy.
Your Rights & Data Control
You have the right to access the data we hold about you, request corrections to inaccurate information, or ask for your data to be deleted entirely. To exercise these rights, simply contact us. We respond to all privacy requests within 48 hours.
+63 917 890 1234
48hrs
Response Time